Assembling a regulatory team can be costly and time-consuming for drug companies. We understand that and can leverage on our own regulatory expertise and experience to help drug companies successfully navigate the drug approval regulatory process in Singapore

Warehouse & Retail Pharmacy premise: Our premises are HSA-approved with the necessary storage requirements and validated temperature monitoring devices to meet the unique storage requirements for different types of medicines. Trained personnel ensure the products reach our customers in the appropriate condition to ensure full quality.

Courier services: Our specialised courier partners guarantee same or next-day island-wide deliveries within Singapore in addition to swift and safe deliveries to overseas clients

We have put in place reliable product inventory systems and standard operating procedures in place to ensure quality to our customers.

Regular review and approval of vendors to ensure a licit and robust supply chain.

Pills and Pokes specialise in the procurement of specialty medicines and supplements registered both locally and overseas, through our regional and global network of selected partners.

Drug Shortage: When faced with occasional and unforeseen supply disruptions due to various factors, we have the robustness to source for alternative options from our extensive network of partners, to ensure patients have their Therapeutic options to select from.

Named patient access: Patients with critical illnesses may need access to medicines unavailable to them for various reasons. Life-changing treatments might take years to pass the necessary regulatory approvals in certain countries, if at all. We enable patient access to innovative medicines through the named patient access pathway. This is a compliant pathway that can provide critical medicines to patients before the treatments are commercially available in their country.

As a pharmacy specialising in specialty medicines, we understand that prescribing / using these highly complex medicines may require customised and specialised drug information. Our highly trained specialised pharmacists are at hand to offer this service to our valued customers.